General Conditions

Vacanze in, is a cultural and tourist tool created by Futuro Internet s.r.l. which does everything in its power to provide the best information service possible, nonetheless it cannot be held responsible for the consequences of possible mistakes present on its web site. Vacanze in, doesn’t give any guaranty regarding the contract conditions for the sales of goods and services offered by third parties, nor for their actual availability. In fact, those conditions must be negotiated directly with the structures at interest which are responsible for them.
The site comes "as it is" without any explicit or implicit guaranty for direct or indirect damages that possible mistakes or inaccuracies could cause.

Vacanze in, is dedicated to whomever , from all over the world, desires to know and/or visit our territory. At the same time, Vacanze in, is a “window” for the companies, entities, activities which operate in tourism. Each section, each web page which contains information and images on this territory constitute a service that all Internet users can consult completely for free (see section on privacy). However, it is prohibited to reproduce them or use them for commercial purposes in the absence of an explicit written authorization.

The text and images published in the information sections of the territory and the lists of the accommodations come partly form the Tourist Promotion Boards and the town councils of the places concerned which we thank for their availability, and are partly exclusive and original property of Vacanze in In some cases, the images have been found on Internet, worked on and reproduced according to the norm of the law “legge 22 aprile 1941, n. 633 art. 90” given that they were devoid of copyright, name of photographer, name of author and date of production. Some brands and logos present on the pages are property of their respective companies, Vacanze in, is a web site of tourist information and doesn’t claim any right on these brands/ logos.

The texts and images published in the sections presenting hotels, camping, residences, apartments, rural bed & breakfasts, and accommodations in general, were provided by the owners. As for the rest of the site, even the part coming from external sources to Vacanze in, there is no guaranty on possible mistakes and inaccuracies. Tour operators, for the part of their competence and Vacanze in, performs periodically the revision of the contents in order to keep them as up to date as possible. The team of Vacanze in, is however at disposal for corrections and possible modifications which would be found necessary after receiving reports giving useful indications to improve the quality of its service and its Site.

Accommodation suppliers are the owners of hotels, Bed and Breakfast, camping, residences, apartments, etc;
Each request can be considered "confirmed reservation" only after confirmation of the operator concerned.
Payment of booking costs is made by the customer directly to the relevant Tour Operator via the methods made available by them.

Terms and Conditions:
The following conditions apply to all our services made available online, either directly or indirectly.
By accessing our website (from any device), browsing, using and/or making a booking, you acknowledge that you have read, understood and accepted the conditions set out below, including the privacy policy.

Aim of the service:
• The Vacanze in, website enables the Tour Operators that it partners with to advertise their services and allows site visitors to make bookings.
• By booking through this site, you will enter into a direct and binding contract with the Tour Operator with which you made the booking.
• From the moment you make your booking, Vacanze in, shall be considered only an intermediary between the customer and the operator.
• As a result, an email containing the details of the request will then be sent to the customer and the operator.

Booking information:
Prices, offers, availability, conditions of the booking, images and any other information that we disclose on the site have been provided by the relevant tour operators, which can independently update them via a control panel with restricted access.
Each Tour Operator is responsible for the accuracy of the information it publishes.
Vacanze in, shall not be held liable, for any reason, including contents that may be contested, for any request delivery failure caused by service interruptions due to faults or maintenance of the website.

Prices and special conditions:
For each reservation, Vacanze in, does not receive any fees, neither from the Tour Operator nor the Client.
Where applicable, the tour operator may charge the customer any tourist tax that is not included in the total booking cost.
The prices for the same stay may vary favourably as any offer could involve special restrictions and conditions relating to cancellation and payment. The customer is responsible for carefully checking the details of the booking and any related restrictions.

The tour operator decides which payment methods they accept and communicates them available directly to the customer.
Payment is usually made at the hotel directly, at check-in or check-out.
Sometimes, where there are special offers, the tour operator may request advance payment.

If you are asked to provide credit card information as a guarantee, they can be transmitted to the Operator through our secure server that has an SSL certificate with 128-bit encryption, which protects the customer from unlikely interceptions.

When receiving bookings, Vacanze in, does not accept payments from customers and, as a result, shall not be held liable for any authorised, unauthorised or incorrect withholding; it shall not therefore accept any requests for partial or full refunds.

In any case, payment will be made solely and exclusively to the Tour Operator via the agreed method.
When using a credit card, the Tour Operator may exercise the right to verify, pre-authorise and, if applicable, to receive direct payment.

Cancellation of the booking:
The customer can cancel the booking directly from their account within the terms provided by the Tour Operator, without incurring any fee.
In the event of a no-show or cancellation outside the established time limit, the Tour Operator may charge a penalty fee and, where applicable, for any costs incurred.

The customer is required to verify any special conditions before finalising the booking.

Before confirming the reservation, the customer should check the terms and conditions agreed with the tour operator.
The booking may be cancelled by/upon request of the Tour Operator when an upfront payment is required and the customer has not paid within the given time or when a credit card is required as a guarantee and it is not valid or does not have sufficient funds to pay any penalty fees that may be incurred.